Elite Planet Security Kenya

Hatari Security Guards LTD

Vickers Security Service Limited

Ultimate Security Limited

Lattice Security Group

Security is a controlled service, which manages restricted access to people, residences and properties. Security companies in Kenya go beyond manning entrances to offering rescue services and doing investigative work. The service also incorporates K9 (dog training) services, and surveillance which manages human and social behaviors beyond certain limits. Installing CCTV cameras and alarm systems are some of the technological aspects inculcated into security operational. Cognum looks into what it takes to be one of the security companies in Kenya, and some of the services offered. 

Services Offered by Security Companies in Kenya

Manned Security

Whether it is controlling who comes in or out of a building, what to carry inside a building, when to come into a building or who to access a building, manned security maintains law and order. Security officers receive defensive tactics training, and can defend themselves and their positions with ease. However, it is the last resort when handling difficult situations or an unruly crowd. Manned security is the most visible service in nearly all security companies in Kenya.

Investigations

Some advanced security companies are embracing investigative roles, especially among high end clients, to help them solve puzzles. It ranges from intelligence gathering, man-marking or trailing. However, any confrontations or altercation are highly discourages since that is the work of the police and government security agencies. The whole idea revolves around being a step ahead, and the information gathered through coveted spying and investigation makes it possible.

CCTV Installations

Closed circuit television is growing popularity among businesses and residences in Kenya, thanks to their timely and secrecy. They help solve mysteries and unexplained circumstances, linking an activity to a face. It decodes puzzling instances and allocated blame to a perpetrator, thereby solving civil and criminal offences. CCTV installations are highly technical and involve complex installation, relaying audio-visuals and managing footage over time.

Alarm Systems Installation

Just like CCTV installations, alarm systems are technical, involving triggers and relaying responses to specific quarters for immediate action. Classic alarms had sirens that could dissuade intruders from access a premise or building. They were mostly preventive, scaring away thieves and unwanted people in a premise. The current ones detect using motion sensors, and have not sound, aiming at catching perpetrators in the act. Most security companies in Kenya install manage and respond to system alerts for clients.

Rescue Services

There are several rescue services that security companies in Kenya specialize in:-

  • Fire Rescue – major security companies have a fire fighting track packed strategically to avert any fire incident within the city. They complement county government in fighting fire and other related incidences. 
  • Intruder Alert – most security companies in Kenya that have alarm systems also have intruder alert system notifies and manages such activities. They have a tactical arm whose aim is to scare away intruders and keep their customers safe.
  • Accidents – in case of a road or house hold accident, security services companies have ambulances and other life-saving equipment. Their role is to get the victims to medical centers for specialized treatment in a stable condition and faster.

What to Look Out For When Sourcing a Security Services

Experience

How many years of experience does the company have in the sector, and how many accounts do they have? Who are the directors, and do they have any tangible experience in the security sectors? If the answer to these questions is YES, move to the next question.

Service Offered

What does the security company offer? Are the services offered solving your immediate and intermediate problem? If the answer to these questions is YES, move to the next question.

Amenities

Does the company have enough systems, equipment and resources (human and capital) to effectively carry out their mandate? Are there complementary services or partners where they can get additional support? If the answer to these questions is YES, move to the next question.

Amenities

Does the company have enough systems, equipment and resources (human and capital) to effectively carry out their mandate? Are there complementary services or partners where they can get additional support? If the answer to these questions is YES, move to the next question.

Proximity

How far is the company from your residence or office? In case of an emergency, can they reach the premise in less than 15 minutes? If the answer to these questions is YES, move to the next question.

Customer Service Response Time

When you reach them on phone or through the live chat system, how long do they take to respond? How is their response management, and how soon can they send help to your rescue? If there is urgency and prompt response to your cries, then move to the next step.

Online Review

How do people speak about the company online? Is the response very good, fair or bad?

If the feedbacks to the questions are generally positive, you can move ahead and engage the security company.

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